Expanse - Notice history

Navi Mumbai , India experiencing major outage

Main Site - Operational

Major outage

Johor Bharu , Malaysia - Operational

Navi Mumbai , India - Major outage

Tokyo , Japan - Operational

Notice history

View current status

Feb 2024

FEB24
Game Panel security upgrades
CompletedMaintenance12 hours 13 minutes
  • CompletedFebruary 25, 2024 at 10:03 AMUTC

    Security Upgrades on game panel completed
    Changes will be monitored for 24 hours from now

  • In progressFebruary 25, 2024 at 9:50 AMUTC

    Maintenance in progress

  • PlannedFebruary 24, 2024 at 9:50 PMUTC

    We are planning for a scheduled maintenance during which we will perform security upgrades to the game panel.

FEB21
Billing site going under maintenance
CompletedMaintenance2 hours 39 minutes
  • CompletedFebruary 21, 2024 at 7:59 AMUTC
    Maintenance has completed successfully.
  • PlannedFebruary 21, 2024 at 5:30 AMUTC

    We are planning for a scheduled maintenance during that time for some security upgrades.

  • UpdateFebruary 21, 2024 at 5:24 AMUTC

    We will monitor our security upgrades for 24 hours

  • In progressFebruary 21, 2024 at 5:20 AMUTC

    In progress

Jan 2024

JAN28
Network reboot in Miami Node
CompletedMaintenance9 minutes
  • CompletedJanuary 28, 2024 at 12:39 AMUTC

    Maintenance has completed successfully.

  • In progressJanuary 28, 2024 at 12:30 AMUTC

    Maintenance is now in progress

  • PlannedJanuary 28, 2024 at 12:30 AMUTC

    We are planning for a scheduled network reboot during that time.

JAN17
German Location Maintenance
CompletedMaintenance1 hour
  • CompletedJanuary 17, 2024 at 10:30 AMUTC

    Maintenance has completed successfully

  • PlannedJanuary 17, 2024 at 9:30 AMUTC

    We are planning for a scheduled maintenance on i9-DE-2 your servers will be offline for almost 1 hour

  • UpdateJanuary 16, 2024 at 4:00 AMUTC

    Miami Location will also go under maintenance

  • In progressJanuary 16, 2024 at 3:49 AMUTC

    Maintenance is now in progress.

JAN6
Game Panel maintenance
CompletedMaintenance14 minutes
  • CompletedJanuary 06, 2024 at 12:44 PMUTC

    Maintenance has completed successfully.

  • In progressJanuary 06, 2024 at 12:30 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 06, 2024 at 12:30 PMUTC

    We are planning for a scheduled maintenance to fix emailing issues of the game panel

JAN3
[Host Node] Singapore Scheduled Service Task
CompletedMaintenance14 minutes
  • CompletedJanuary 03, 2024 at 10:14 PMUTC

    Maintenance has completed successfully

  • In progressJanuary 03, 2024 at 10:00 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 03, 2024 at 10:00 PMUTC

    We would like to inform you of an upcoming maintenance activity scheduled for our systems.

    Maintenance Overview:

    • Activity: Reboot of Singapore Node
    • Nature: Scheduled Maintenance
    • Date and Time: January 3, 2023, at 5:00 PM EST

    Impact: During this maintenance window, there may be some temporary disruption lasting approximately 5-10 minutes.

JAN1
Hong Kong location under maintenance
CompletedMaintenance110 hours 28 minutes
  • CompletedJanuary 06, 2024 at 6:36 AMUTC

    Maintenance has completed successfully.

  • In progressJanuary 01, 2024 at 4:07 PMUTC

    Undergoing maintenance with upstream

Dec 2023

DEC8
Infrastructure reboot
CompletedMaintenance9 hours 46 minutes
  • CompletedDecember 09, 2023 at 4:16 AMUTC

    Reboot has been completed successfully.

  • In progressDecember 08, 2023 at 6:30 PMUTC

    Maintenance is now in progress

  • PlannedDecember 08, 2023 at 6:30 PMUTC

    We are planning for a scheduled infrastructure reboot during that time.

DEC3
Scheduled Maintenance - MUX/DEMUX upgrade
CompletedMaintenance4 hours
  • CompletedDecember 03, 2023 at 11:00 AMUTC

    Maintenance has completed successfully

  • In progressDecember 03, 2023 at 7:00 AMUTC

    Maintenance is now in progress

  • PlannedDecember 03, 2023 at 7:00 AMUTC

    Event Type: MUX/DEMUX Equipment Upgrade
    Start: 2023-12-03 7:30:00 IST
    End: 2023-12-03 11:30:00 IST
    Location(s): Miami, Florida (MACHINE-MIA-1)
    Device(s): Dark Fiber
    Client Affecting: Yes

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